Support

To connect with a volunteer support person at Level Seven Digital, please use this form to let us know what we can do! Our service goal is for a volunteer support person to respond to you within 72 hours with an reply that actually addresses your question (i.e. no ‘boilerplate’ here!). We will try to answer your questions expeditiously by email. Support is also available by appointment via the free temporary chat accounts we offer for non-member Userat our Support Chatserver (one basic issue only) and our Donor Domain Owners (DDOs) have a designated tech support contact they can reach out to whenever. Our Donor Domain Owners (DDOs) and their Domain Admins (DAs) can escalate more complex issues to realtime support.

Please include any technical information (e.g. error messages, logs, configurations, settings, etc.) that you think we might need to understand your situation.


 Specific errors/timestamps aid in troubleshooting & accelerate solutions.  |  Lovenotes also OK.
—  We can only respond to a confirmed/valid email address.   |   Spam's auto-rejected.

Spam or ‘Offers’ are silently rejected as inappropriate. So, please… don’t bother?